1. Introduction
Welcome to Pinrobe, a partnership firm formed under the laws of India (“Pinrobe”, “we”, “us”, or “our”). These Terms and Conditions govern your access to and use of the Pinrobe website, including the purchase of products offered through it.
By accessing, browsing, or placing an order on this website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
2. User Eligibility & Representations
By using this website, you represent and warrant that:
- You are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian;
- All information provided by you, including personal and payment details, is accurate, complete, and up to date;
- You will use this website only for lawful purposes and in accordance with these Terms.
We reserve the right to suspend or terminate access if any information provided is found to be false, inaccurate, or misleading.
3. Pricing & Payments
- All prices listed on the website are displayed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
- We reserve the right to modify product prices, offers, discounts, or availability at any time without prior notice.
- Payments are processed securely through trusted third-party payment service providers, including Razorpay. Pinrobe does not store your card details, CVV, UPI PIN, or net-banking credentials on its servers.
- Orders will be processed only after successful payment authorization.
4. Order Acceptance, Verification & Cancellation
The receipt of an order confirmation email or message does not constitute final acceptance of your order.
Pinrobe reserves the right, at its sole discretion, to:
- Refuse or cancel any order.
- Limit quantities purchased per customer or per order.
- Request additional verification before processing an order.
We may cancel or refuse orders suspected to be fraudulent, unauthorized, involved in payment abuse, or placed in violation of these Terms.
In case of order cancellation after payment has been received, any applicable refund will be processed to the original payment method in accordance with our Refund Policy.
5. Product Representation & Availability
We strive to ensure that product descriptions, images, colors, and specifications displayed on our website are as accurate as possible.
However, actual product appearance, including color, texture, print placement, embroidery, and finish, may vary slightly due to factors such as:
- lighting during photography,
- screen/display settings,
- fabric dye variations,
- manufacturing processes.
Product availability is subject to stock and may change without notice.
6. Intellectual Property Rights
All content available on this website, including but not limited to text, graphics, logos, designs, images, videos, button icons, and software, is the property of Pinrobe or its licensors and is protected under applicable intellectual property laws, including Indian copyright and trademark laws.
No content from this website may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission from Pinrobe.
7. Limitation of Liability
To the maximum extent permitted by law, Pinrobe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- the use or inability to use the website;
- delays or interruptions in website access;
- errors, inaccuracies, or omissions in website content;
- delays in delivery caused by third-party logistics providers;
- events beyond our reasonable control.
Pinrobe’s total liability, if any, shall not exceed the amount actually paid by you to Pinrobe for the specific product giving rise to such claim.
8. Third-Party Services
Our website may use or integrate third-party services including payment gateways, shipping partners, analytics providers, and communication tools.
Pinrobe shall not be responsible for service interruptions, errors, or failures caused by third-party service providers beyond our reasonable control.
9. Force Majeure
Pinrobe shall not be held liable for failure or delay in performing obligations caused by events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, government restrictions, transport disruptions, power failures, or internet outages.
10. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.
11. Contact Information
For any questions, concerns, or complaints regarding these Terms and Conditions, please contact us:
Pinrobe, a partnership firm formed under the laws of India
Registered Office: SHOP NO.16, AT FIRST FLOOR, SITUATED AT CSC, G-8 AREA, RAJOURI GARDEN, HARI NAGAR, NEAR VATIKA APPT, NEW DELHI-110027
Email: social@pinrobe.com
Phone: +91 8700023615